Return Policy

At HelloNaturals.com, we stand behind our products and want you to be completely satisfied with your purchase. If you’re not happy for any reason, we make returns easy with our 30-Day Money-Back Guarantee and Free Returns policy.

30-Day Money-Back Guarantee

We’re confident you’ll love ClearLice, but if it’s not the right fit for you, no worries! You have 30 days from the date of delivery to request a full refund—no questions asked.

How to Initiate a Return

Returning your ClearLice product is simple and hassle-free. Just follow these steps:

  1. Contact Us: info@hellonaturals.com
  2. Receive Your Prepaid Return Label
  3. Ship It Back
  4. Receive Your Refund

Return Eligibility

To qualify for a return, please ensure the following:

  • The product must be returned within 30 days of delivery.
  • Items must be in their original packaging (used or unused).
  • Only purchases made directly from HelloNaturals.com are eligible for returns.

Free Returns – No Hidden Fees!

We cover all return shipping costs, so you can shop with confidence knowing there are no extra fees or hassles.

Exchanges

If you received a damaged or defective product, we’ll gladly exchange it for you at no cost. Contact our support team, and we’ll get a replacement sent your way ASAP.

Need Help?

Our friendly customer support team is here to assist you with any questions or concerns. Feel free to reach out to us at: Info@hellonaturals.com

Business Hours Mon-Fri 9am-5pm EST.

FAQ

Got Questions? We've got answers!

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h